Account & data requests
Here’s how to request account deletion, data deletion, or any privacy-related help.
Delete your PresentSync account
Sign in, verify with the code sent to your registered email and confirm deletion. You can also use My account → Delete account in the app.
Deletes your account, sign-ins, Host access, purchase tokens and session history. Unlinked financial records and opaque anti-abuse fingerprints are retained. Store records and previously submitted support feedback are handled separately.
Deleting your account does not cancel Google Play or other store subscriptions and does not issue a refund. Cancel renewal in the original store first.
After successful confirmation, the live account is deleted and previous sign-ins are revoked. This does not erase existing disaster-recovery backups, store records or support-provider records at the same time. See the Privacy Policy for retained data and other data requests. Privacy Policy
Deletion also removes unused invitation rewards and referral relationships. Keyed email and installation fingerprints and the lifetime reward count are retained to prevent repeated claims. Re-registering does not reset the allowance.
Pick the type that matches your need
Account deletion
Use the verification flow above to delete your unified PresentSync account and its access. Cancel store renewal separately.
Data deletion
Delete data we hold about you from subscription or support flows.
Data access
Get a copy of data we hold about your account.
Subscription / payment help
Sort out subscription status, refunds or payment issues.
Privacy questions
Specific questions about our Privacy Policy or how we handle data.
Send the request by email
Please email pp3x325@gmail.com and include the PresentSync email registered on your phone. Use the form above for automatic deletion; email other data requests or billing questions. Do not send passwords or verification codes.
How we handle your request
We verify the request upon receipt and process it per applicable law and service-security requirements. If any records must be retained for security, fraud, financial or compliance reasons, we’ll explain in the reply.