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Account & data requests

Account & data requests

Here’s how to request account deletion, data deletion, or any privacy-related help.

Delete your PresentSync account

Sign in, verify with the code sent to your registered email and confirm deletion. You can also use My account → Delete account in the app.

Deletes your account, sign-ins, Host access, purchase tokens and session history. Unlinked financial records and opaque anti-abuse fingerprints are retained. Store records and previously submitted support feedback are handled separately.

Deleting your account does not cancel Google Play or other store subscriptions and does not issue a refund. Cancel renewal in the original store first.

After successful confirmation, the live account is deleted and previous sign-ins are revoked. This does not erase existing disaster-recovery backups, store records or support-provider records at the same time. See the Privacy Policy for retained data and other data requests. Privacy Policy

Deletion also removes unused invitation rewards and referral relationships. Keyed email and installation fingerprints and the lifetime reward count are retained to prevent repeated claims. Re-registering does not reset the allowance.

Manage Google Play subscriptions

Request types

Pick the type that matches your need

01

Account deletion

Use the verification flow above to delete your unified PresentSync account and its access. Cancel store renewal separately.

02

Data deletion

Delete data we hold about you from subscription or support flows.

03

Data access

Get a copy of data we hold about your account.

04

Subscription / payment help

Sort out subscription status, refunds or payment issues.

05

Privacy questions

Specific questions about our Privacy Policy or how we handle data.

How to submit

Send the request by email

Please email pp3x325@gmail.com and include the PresentSync email registered on your phone. Use the form above for automatic deletion; email other data requests or billing questions. Do not send passwords or verification codes.

Suggested email template
To: pp3x325@gmail.com
Subject: [Account / Data Request] your-account-email
Request type: Account deletion / Data deletion / Data access / Subscription help / Privacy question
PresentSync account email: your-email@example.com
Payment reference: (if applicable — e.g. order ID, payment date)
Details: Briefly describe your situation
Processing

How we handle your request

We verify the request upon receipt and process it per applicable law and service-security requirements. If any records must be retained for security, fraud, financial or compliance reasons, we’ll explain in the reply.

01
Receive & verify
We confirm the request comes from the legitimate account holder.
02
Process per law
We execute the deletion or response per applicable law and service-security requirements.
03
Reply with outcome
We email you the outcome and, if needed, explain any retained scope.